1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your overall experience. We also use related technologies such as browser sessionStorage and short-lived tokens held in memory.
This Cookie Policy explains how Orato uses cookies and similar technologies on our marketing website (tryorato.com), including the public demo call experience, and on our product platform.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as:
- User authentication and session management
- Security features and fraud prevention
- Remembering your login status
- Guest demo identity and CSRF protection (see section 3)
- Loading balanced server allocation
Essential cookies required for security and session continuity cannot be disabled in the product.
2.2 Analytics Cookies
These cookies and tags help us understand how visitors interact with our website:
- Google Analytics (measurement ID configured on the site)
- Google Tag Manager
- Microsoft Clarity (session analytics / UX)
- First-party demo funnel beacons after a guest session exists
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization:
- Language and region preferences
- Dashboard layout preferences
- Notification settings
- Theme and display settings
2.4 Marketing Cookies
These cookies track your activity to deliver relevant advertising:
- Google Ads conversion / remarketing tags
- LinkedIn Insight / advertising cookies
- Other advertising platform cookies we configure from time to time
Google tags use Consent Mode v2 with analytics and ads storage granted by default so we can measure site traffic and ad performance. Builds with NEXT_PUBLIC_GUEST_ANALYTICS_MODE=off omit marketing tags entirely. Browser controls and opt-out tools in section 5 remain available.
3. Guest demo cookies and similar storage
When you submit the public demo call form (after consent), Orato may set first-party cookies and related storage. Idle visits that only view the page do not mint a guest identity.
| Name | Type | Purpose | Typical duration |
|---|---|---|---|
orato_guest | Essential (HttpOnly) | Opaque guest identity cookie so returning demo visitors can resume quotas and session | Up to 180 days (default) |
orato_guest_csrf | Essential (readable by JS) | CSRF protection for guest session refresh | Same as orato_guest |
| Guest access JWT | Essential (memory only) | Authorizes demo API calls; not written to localStorage | ~30 minutes (default) |
orato_guest_browser_session | Essential / analytics (sessionStorage) | Correlates first-party activity beacons within a browser tab | Tab session |
Related first-party processing (UTM, referrer, landing path, activity events, and the phone number you submit for a demo call) is described in our Privacy Policy.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. These include:
| Provider | Purpose | Type |
|---|---|---|
| Google Analytics | Website analytics | Analytics |
| Google Tag Manager | Tag management | Analytics / utility |
| Google Ads | Advertising and conversion measurement | Marketing |
| Microsoft Clarity | Session analytics / UX | Analytics |
| LinkedIn Insight | Ad conversion tracking | Marketing |
| Cloudflare Turnstile | Bot protection on demo dial (when enabled) | Essential / security |
| Stripe | Payment processing (product) | Essential |
| Intercom | Customer support (when enabled) | Functional |
5. Managing Cookies
You can control and manage cookies in several ways:
Browser Settings
Most browsers allow you to refuse or delete cookies. Instructions for popular browsers:
- Chrome: Settings - Privacy and Security - Cookies
- Firefox: Options - Privacy & Security - Cookies
- Safari: Preferences - Privacy - Cookies
- Edge: Settings - Privacy & Security - Cookies
Clearing cookies will remove orato_guest / orato_guest_csrf; a new guest identity may be created the next time the demo experience loads.
Opt-Out Links
- Google Analytics: tools.google.com/dlpage/gaoptout
- Network Advertising Initiative: optout.networkadvertising.org
6. Cookie Duration
Cookies have different lifespans:
- Session Cookies / sessionStorage: Deleted when you close the tab or browser
- Guest demo cookies: Persistent up to about 180 days by default
- Other persistent cookies: Remain until expiry or manual deletion (typically 30 days to 2 years for analytics/marketing providers)
7. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or for legal, technical, or regulatory reasons. We will post any changes on this page with an updated "Last updated" date.
8. Contact Us
If you have questions about our use of cookies, please contact us:
Privacy: privacy@tryorato.com
Support: support@tryorato.com
Address: Orato, Floor 21, Metropolis Tower, 57 Marasi Drive, Business Bay, Dubai, United Arab Emirates