Citizens, served.
Helplines, scheme enrollments, document tracking, answered in every language, with no hold times and full audit trails.
Coverage
24/7
Languages
38
Auditable
100%
Wait time
0.2s
A real government call, start to finish
Press a scenario, watch Orato qualify, resolve, and close, live.
010/7Multilingual coverage
Every citizen reached in their own language, any hour.
020%Lower cost-to-serve
Against staffed call-centre helplines.
030Citizens left on hold
No queues, no busy tones, no dropped calls.
Everything your phones do, done for you
Citizen helplines
Answers FAQs and routes complex cases correctly.
Scheme enrollments
Guides eligibility checks and applications end-to-end.
Document tracking
Status updates on applications, permits and IDs.
Proactive outreach
Reminders for renewals, deadlines and appointments.
Surveys & feedback
Runs public surveys at population scale.
Accessible & private
Inclusive, multilingual, and fully audit-logged.
From zero to answering calls
01
Connect systems
Link records and services
02
Define services
Scripts, eligibility, routing
03
Go live
Inbound helpline + outreach
04
Resolve
Answer, enroll, update
05
Audit
Every call logged and traceable
Public service, at scale.
Launch your Government agent today. No credit card, no contract.