Government
Citizens, served.
Helplines, scheme enrollments, document tracking, answered in every language, with no hold times and full audit trails.
A real government call, start to finish
Press a scenario, watch Orato qualify, resolve, and close, live.
Scheme questions in three languages. Document status. Hold music that lasts an hour. Citizens don't stop needing answers when the helpline closes.
Government
On every call.
Citizen helplines
Answers FAQs and routes complex cases correctly.
Scheme enrollments
Guides eligibility checks and applications end-to-end.
Document tracking
Status updates on applications, permits and IDs.
Proactive outreach
Reminders for renewals, deadlines and appointments.
Surveys & feedback
Runs public surveys at population scale.
Accessible & private
Inclusive, multilingual, and fully audit-logged.
From zero to answering calls
Connect systems
Link records and services
Define services
Scripts, eligibility, routing
Go live
Inbound helpline + outreach
Resolve
Answer, enroll, update
Audit
Every call logged and traceable
Public service, at scale.
Launch your Government agent today. No credit card, no contract.