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Banking

Resolve banking at scale.

Card activations, EMI reminders, KYC, fraud checks, handled, logged, and compliant. No hold music, no queues.

A real banking call, start to finish

Press a scenario, watch Orato qualify, resolve, and close, live.

Card locked at midnight. EMI due tomorrow. Fraud alert on a Sunday. Customers don't wait for branch hours, and neither should your phones.

010%Tickets auto-resolved
Routine banking handled end-to-end, no agent needed.
020%First-call resolution
Customers get answers the first time they call.
030%Lower cost-to-serve
Per-interaction cost cut against a human contact centre.

Banking

On every call.

  1. Card & account servicing

    Activations, blocks, limit changes, verified and actioned on call.

  2. EMI & payment reminders

    Proactive outbound nudges that actually get people to pay.

  3. KYC verification

    Guided document and identity checks, fully audit-logged.

  4. Fraud & dispute intake

    Captures details, freezes cards, raises tickets instantly.

  5. Loan eligibility

    Pre-qualifies and routes hot applicants to a banker.

  6. Compliant by design

    TCPA, DNC, PCI and GDPR controls built in.

From zero to answering calls

01

Connect core

Securely link your banking systems

02

Define policies

Scripts, limits, compliance rules

03

Go live

Inbound support + outbound reminders

04

Resolve

Action requests, log everything

05

Escalate

Edge cases to a human, briefed

Service every account, instantly.

Launch your Banking agent today. No credit card, no contract.

Orato - AI Voice Agents for Banking | Orato