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    Auto-resolved
    78%
    Encryption
    AES-256
    Wait time
    0.2s
    Languages
    38

    Resolve banking at scale.

    Card activations, EMI reminders, KYC, fraud checks, handled, logged, and compliant. No hold music, no queues.

    Hear it work

    A real banking call, start to finish.

    Press a scenario, watch Orato qualify, resolve, and close, live.

    Klaus Weber
    +49 171 832 · New debit card
    Ready0:00
    Resolution
    30%
    -
    Live outcomes · today
    -
    Resolved today
    -
    Auto-resolved
    2:08
    Avg handle
    0Tickets auto-resolved
    Routine banking handled end-to-end, no agent needed.
    0First-call resolution
    Customers get answers the first time they call.
    0Lower cost-to-serve
    Per-interaction cost cut against a human contact centre.
    Capabilities

    Everything your phones do, done for you.

    Card & account servicing

    Activations, blocks, limit changes, verified and actioned on call.

    EMI & payment reminders

    Proactive outbound nudges that actually get people to pay.

    KYC verification

    Guided document and identity checks, fully audit-logged.

    Fraud & dispute intake

    Captures details, freezes cards, raises tickets instantly.

    Loan eligibility

    Pre-qualifies and routes hot applicants to a banker.

    Compliant by design

    TCPA, DNC, PCI and GDPR controls built in.

    Live in a day

    From zero to answering calls.

    01

    Connect core

    Securely link your banking systems

    02

    Define policies

    Scripts, limits, compliance rules

    03

    Go live

    Inbound support + outbound reminders

    04

    Resolve

    Action requests, log everything

    05

    Escalate

    Edge cases to a human, briefed

    Service every account, instantly.

    Launch your Banking agent today. No credit card, no contract.